Shipping policy

We currently ship to the United States and selected international destinations.

Processing Time

All orders are processed within 1-3 business days after the order is placed. Once your order has been processed, you will receive a confirmation by email with tracking information.

Shipping Time

Estimated delivery times are as follows:

• United States: 5-10 business days
• International: 7-15 business days

Please note that delivery times are estimates and may vary due to factors beyond our control such as customs clearance or carrier delays. 

Shipping Costs

Shipping Costs are calculated at checkout and displayed before payment.

Tracking

Once your order has shipped, you will receive a tracking number via email. Lost or Delayed Packages If your order is delayed or appears lost, please contact our support team at support@keralume.co and we will assist you as quickly as possible.